FAQ
Frequently Asked Questions (FAQ)
1. What services do you offer?
We specialize in custom embroidery and apparel printing. Our services include logo embroidery, monogramming, custom t-shirt printing, and more. Whether you need personalized clothing for your team, event, or personal use, we’ve got you covered.
2. What types of items can you embroider?
We can embroider a wide range of items, including but not limited to:
- T-shirts
- Polo shirts
- Hoodies
- Jackets
- Hats
- Bags
- Towels
If you have a specific item in mind, feel free to contact us and we’ll let you know if we can embroider it.
3. Can you help design my logo or artwork?
Yes, we offer design assistance. Our team can help you create a logo or design that will look great on your embroidered items. We work with you to ensure your vision comes to life.
4. What is the minimum order quantity?
We do not have a strict minimum order quantity, but pricing may vary based on the number of items ordered. Please contact us for more detailed pricing information.
5. How long does it take to complete an order?
Our turnaround time typically ranges from 4 to 7 business days, depending on the size and complexity of your order. We also offer rush services for an additional fee if you need your items sooner.
6. What formats do you accept for artwork?
We accept most common file formats, including JPEG, PNG, AI, and PDF. For the best results, please provide high-resolution images. If you have any questions about your artwork, feel free to reach out to us.
7. Can I see a mock-up before you complete my order?
Yes, we can provide a mock-up of your design before completing the full order. This allows you to see how the final product will look and make any necessary adjustments.
8. What is your pricing structure?
Our pricing depends on several factors, including the type of item, the complexity of the design, and the quantity ordered. For a detailed quote, please contact us with your specific requirements.
9. Do you offer bulk discounts?
Yes, we offer discounts for bulk orders on certain items. The more items you order, the more you save. Contact us for more information on bulk pricing.
10. What is your return policy?
We do not accept returns on custom orders, but we strive for 100% customer satisfaction. We will work with you to resolve any issues.
11. How can I place an order?
You can place an order by contacting us via phone, email, or through our website. Provide us with the details of your order, and we will guide you through the process.
12. Where are you located?
We are located in Sicklerville NJ. You can visit our store, call us, or reach out via email for any inquiries or orders.
If you have any other questions not covered here, please feel free to contact us. We are here to help!